Mails that write themselves
The automation studio: 31 outgoing mails with triggers, from the sign-up link to the cancellation confirmation, each editable in the back end, each switchable off individually, each logged. Match day reports write themselves from the association’s result; a language model does the wording, but only if every figure comes from the results. The Newsletter studio with blocks, preview, dark mode and checklist; issue 1 went to 1,287 recipients. Two kinds of sending with two legal bases: club announcements to the PC CADDIE records, newsletters only with confirmed consent, from a dedicated sender subdomain. An inbox with a threaded view assigns replies to the case.
The club office reads mails. It no longer types them.